Connections Events vs Luma
Compare Connections Events and Luma for selling tickets: what each is built for, plan prices, platform fees, and how to choose.
Uncommon Comforts is published by the team behind Connections, whose products are compared here alongside other tools.
Luma's own pages say it lets users create events and discover events, and Luma Free supports reminders by email, SMS, push notification and WhatsApp, with up to 500 invites or newsletters a week. [1] [1] [2] [2] Connections Events lets a host add a ticket with a name and price, check guests in with a QR ticket, and see a sales report. [3] [3] [3] Luma Free sends blasts and reminders by email, SMS, push notification and WhatsApp. [2] On Luma Free, a host can send up to 500 invites or newsletters a week. [2] A guest CSV from Luma, Eventbrite or Meetup lands on a past event's roster and the guests become the host's contacts, and guests check in at the door with a QR ticket. [3] [3]
| Option | Platform fee on paid events | Card payment fee | Plan price |
|---|---|---|---|
| Luma Free [2] | 5% [2] | Stripe, the card payment service, typically 2.9% plus 30 cents [2] | Free forever [2] |
| Luma Plus [2] | not published | not published | $59 per month billed annually [2] |
| Connections Events Free [3] | 3% [3] | not published | free to start [3] |
| Connections Pro is $39.99 [3] | 0% on paid plans [3] | Stripe, the card payment service, typically 2.9% plus 30 cents [2] | $39.99 [3] |
What Luma is built for
Luma's own pages say it lets users create events. [1] It also provides event discovery. [1] Luma Free is free forever and includes an unlimited number of events and an unlimited number of guests per event. [2] [2] [2] It supports blasts and automated reminders via email, SMS, push notification and WhatsApp. [2] On Luma Free a host can send up to 500 invites or newsletters per week through Luma. [2] Luma Free carries a 5% platform fee for paid events. [2] Luma Plus costs $59 per month when billed annually. [2] Card payments go through Stripe, the card payment service, which charges a credit card fee typically 2.9% plus 30 cents. [2]
What Connections Events is built for
Connections Events is made by the team that publishes this site, and it is one product within Connections. A host adds a ticket with a name and price from a menu on the event page. [3] Guests carry a QR ticket and the host scans it at the door to check them in. [3] A guest can add the ticket to Apple Wallet. [3] Guests get automatic reminders 24 hours and 1 hour before the event. [3] People who follow a host get an email when the host publishes a public event. [3] A host can copy a Register link or an iframe card to put a registration button on their own website. [3] A new event with no photo gets a designed cover from a gallery of 36 across nine kinds of event. [3] After an event starts, guests can add photos to an album that shows on the event page. [3] Co-hosts are free. [3] A host can see sales over time and sales by ticket type. [3]
Pricing and fees
Luma Free is free forever, and Luma Plus is $59 per month when billed annually. [2] [2] Luma Free carries a 5% platform fee for paid events. [2] What Luma Plus charges as a platform fee is not published here, so check the plan page. Card payments on Luma go through Stripe, the card payment service, which charges a credit card fee typically 2.9% plus 30 cents. [2] Connections Events can be started on the free plan with no card. [3] The platform fee is 3% on Free and 0% on every paid plan. [3] Connections Pro is $39.99. [3] It removes limits on events, guests and managers, and its sales pay no platform fee, only Stripe's card fee. [3] The card fee on the free plan is not published here.
Getting started
To start with Luma, a person who runs things goes to Luma's site and creates their first event. [1] Luma Free supports reminders and up to 500 invites or newsletters a week. [2] [2] To start with Connections Events, a host begins on the free plan with no card; nothing is published and nobody is emailed until the host says so. [3] A host can paste their Luma, Eventbrite or Meetup page and tick the events they want, and each becomes an unpublished draft. [3] A guest CSV exported from Luma, Eventbrite or Meetup lands on a past event's roster and the guests become the host's contacts. [3] The account menu has an install app item. [3]
Things to check before you choose
What platform fee each tool takes on the events a host actually sells. [2] Whether reminders reach every guest. [2] Which card payment service a host needs and what that service charges on top. [2] Whether Luma Free's unlimited events match the number of events planned. [2] What happens to a waitlist when a ticket opens up. [3] Whether a host needs to move existing events or guest lists from another tool. [3] Whether guests need Apple Wallet tickets. [3] Whether co-hosts need to be added and what that costs. [3]
How to choose
Luma Free is free forever and sends reminders by email, SMS, push notification and WhatsApp. [2] [2] On Luma Free, a host can send up to 500 invites or newsletters a week. [2] Someone who already keeps guest lists in Luma, Eventbrite or Meetup and wants them brought over as contacts can look at Connections Events. [3] A host who wants check-in by QR at the door can use Connections Events. [3] A host who wants a registration button on their own website can copy one from Connections Events. [3] Someone who runs events with co-hosts can use Connections Events, where co-hosts are free. [3] A host who wants a wider plan can compare Luma Plus at $59 per month when billed annually and Connections Pro at $39.99, with Luma Free's 5% platform fee for paid events and Connections Events' 0% platform fee on paid plans. [2] [3] [2] [3]
Frequently asked questions
Is Luma free to use?
Luma's pages say Luma Free is free forever and includes an unlimited number of events and an unlimited number of guests per event. [2] [2] [2] That plan carries a 5% platform fee for paid events. [2] Before committing, check the Luma plan page for the current terms, since plan details can change.
What fees does Luma charge on paid events?
Luma Free carries a 5% platform fee for paid events. [2] Card payments go through Stripe, the card payment service, which charges a credit card fee typically 2.9% plus 30 cents. [2] What Luma Plus charges as a platform fee is not published here, so check the Luma plan page for that plan's fee.
Can Connections Events import guests from Luma?
Yes. Connections Events can import a guest CSV exported from Luma, Eventbrite or Meetup, and the guests land on a past event's roster and become the host's contacts. [3] A host can also paste their Luma, Eventbrite or Meetup page and tick the events they want, and each becomes an unpublished draft. [3]
Does Connections Events have a free plan?
Connections Events can be started on the free plan with no card, and nothing is published and nobody is emailed until the host says so. [3] The platform fee is 3% on Free. [3] Paid plans carry no platform fee. [3] The card fee on the free plan is not published here.
What does Connections Pro cost?
Connections Pro is $39.99. [3] It removes limits on events, guests and managers, and its sales pay no platform fee, only Stripe's card fee. [3] Its sales pay no platform fee, only Stripe's card fee. [3]
Connections Pro is $39.99, removes the event, guest and manager walls, and its sales pay no platform fee, only Stripe's card fee. [3] Connections Free costs $0, and going over a limit stops the feature rather than billing you. [3]
Try Connections EventsSources
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